This privacy policy explains what kind of personal data we collect when you use the Ultrabasic.com and how we handle such personal data.

  1. WHAT IS PERSONAL DATA

Personal data means any information relating to you, provided that you can be identified or are identifiable (directly or indirectly) with such information. For example, personal data includes your name, address, phone, fax or mobile phone number as well as your e-mail address. Personal data does not include information of a general nature that does not identify you; for example, the number of users of the Ultrabasic.

  1. WHAT TYPES OF PERSONAL DATA WE COLLECT

You may generally visit the Ultrabasic without providing information to us which directly identifies you. However, please be aware that in this case, you may not be able to use certain parts of the Ultrabasic or particular services offered by us.

3.1 WEB SERVER PROTOCOLS (INCLUDING IP ADDRESS)

When you visit and use the Ultrabasic website, due to technical reasons, automatically collects your IP address, the date and time of your visit to the website, your browser type (e.g. Microsoft Explorer or Mozilla Firefox), your operating system (e.g. Microsoft Windows 10), the domain name and the address of your internet access provider.

3.2 PERSONAL DATA SUBMITTED BY YOU IN THE FRAMEWORK OF OUR SERVICES

(a) We collect personal data that you have provided to us on a voluntary basis for the purposes to provide, operate and manage the Ultrabasic.

For example, we collect (a) your username and e-mail address when you create a user account and register for the Ultrabasic; (b) your name, delivery address, phone number, e-mail address, bank respectively payment information when you order a product via the Ultrabasic; (c) your name, address, phone number, e-mail address, bank account details and tax status respectively tax file number when you sell products via the Ultrabasic; and (d) your e-mail address when you complete a form or send us an e-mail. When we collect your personal data, we inform you whether the designation of certain personal data is compulsory or optional and of the possible consequences that arise in case of the absence of a designation.

  • In addition, we collect the data which you have provided to us through the visit and use of the Ultrabasic as well as our services, e.g. your purchases and sales history, favorited and earmarked items on the Ultrabasic, your movement, and actions taken on the Ultrabasic as well as the content and details of messages send or received via e-mail. Provided that you log in via a social media single sign-on we collect your personal data from the respective social media platform which you have made publically available.

(b) Provided that you have given us your consent, we further collect your e-mail address when you register for our newsletter and promotional messages.

  1. HOW WE PROCESS YOUR PERSONAL DATA

4.1 We basically process your personal data in order to provide and operate the Ultrabasic and make our services to you in accordance with our user agreement, in particular, (a) to facilitate and coordinate sales and purchases via the Ultrabasic website

 ; (b) to provide you, to the extent possible and reasonable, with a smoothly and accurately functioning Ultrabasic by monitoring and maintaining its performance (in particular, detecting and resolving issues and errors); (c) to enable and process communication with our support service in case of queries via e-mail  and (d) to enable you to communicate and/or exchange ideas with other users via the Ultrabasic through e-mail.

This processing is necessary for the performance of our contract.

In particular, we are unable to prevent you from receiving unsolicited messages from third parties.

4.2 Further we may process your personal data for the purpose of preventing fraud on the Ultrabasic.

This processing is necessary for the purpose of our legitimate interests. Our legitimate interests in this context are the protection of the integrity of the Ultrabasic, our services, our system as well as our users.

4.3 Further, we process your personal data for our endeavors (a) to provide you with optimal and meaningful user experience on the Ultrabasic and within our services; and (b) to improve and optimize the Ultrabasic and our services, the layout and content of the Ultrabasic.

This processing is necessary for the purpose of our legitimate interests. Our legitimate interests are to provide an optimal and meaningful user experience on the Ultrabasic which fulfills your expectations and needs as well as our commercial interests.

4.4 Provided that you have given us your consent, we will further use the personal data collected for the provision and optimization of our marketing measures via e-mail, in particular, the provision of our newsletter and other promotional messages on Ultrabasic events, services, products and/or special offers. You may withdraw your consent at any time with future effect.

You may, at any time, opt out from receiving such communications by following the instructions included in each e-mail or contacting Ultrabasic customer service e.g. by sending us an e-mail. If you have consented to it, we will also use your e-mail address to send you useful information about using the Ultrabasic services from time to time. You may at any time opt-out from such use by deactivating the receipt of specific kinds of messages in your user account settings.

This processing is based on consent given by you.

4.5 Further, we may process your web server information in cooperation with your internet access provider and/or local authorities in cases of a system misuse in order to investigate and identify the originator of such system misuse.

This processing is necessary for the purpose of our legitimate interests. Our legitimate interests in this context are the protection of the integrity of the Ultrabasic, our services, our system as well as our users.

  1. TRANSFER OF PERSONAL DATA

Your personal data is very important and helpful for us to provide and optimize our services and the Ultrabasic. We do not share personal data with any third party unless this (a) is necessary to fulfill our services and/or the provision of the Ultrabasic; (b) is permitted by applicable law, or (c) has been agreed by you. Insofar, we share personal data with third parties within the scope specified below:

5.1 In order to properly render our services in form of facilitating sales respectively purchases made between users via the Ultrabasic, we have to share your name, the delivery address and phone number on behalf of the selling user with third-party service providers respectively fulfillers for manufacturing, printing, logistics or processing services. Please be aware that the provision of such personal data solely takes place to process the sale respectively purchase of a product made between users via the Ultrabasic. Under no circumstances, we provide such personal data to these service providers respectively fulfillers for marketing purposes.

This processing is necessary for the performance of our contract.

5.2 In case third-parties address Ultrabasic with the allegation that content submitted by you onto the Ultrabasic infringes applicable law, intellectual property rights of the third party (including without limitation, copyrights and ancillary copyrights, patents, trademarks, company symbols, work titles, or designs) or any other rights of the third party (including without limitation, the general right of privacy and the right of one’s own image), we are entitled pursuant to our user agreement to provide the third party with your name, address and/or information relating to the content which has been objected, in order to enable the third party to claim such rights vis-à-vis you directly.

This processing is necessary for the performance of our contract.

5.3 Further, we are entitled to outsource the processing of personal data (completely or partially) to external service providers which are acting on our behalf as data processors. When such third-party service providers are located outside of the European Union (EU) or the European Economic Area (EEA), we will put in place appropriate safeguards in accordance with the requirements set by law and data protection authorities to ensure that your personal data is duly protected.

In particular, we use external service providers for the following purposes in the framework of providing and operating the Ultrabasic as well as our respective services:

  • To host the Ultrabasic and to store its back-end database.
  • To enable and provide communication via live chat.
  • To enable and provide the technical basis for user product reviews.
  • To detect, identify and prevent fraudulent use of the Ultrabasic.
  • To monitor the performance of the Ultrabasic as well as to detect and solve issues and errors on the Ultrabasic.
  • To provide customer relationship management, in particular, customer and product support services for the Ultrabasic as well as the identification and resolve of customer support issues via e-mail.
  • To provide data reporting and enable analysis for our internal business purposes.
  • To optimize the typography on the Ultrabasic.
  • To organize and manage internal business goals effectively and efficiently.
  • To optimize and enhance our budgeting, corporate performance, analysis, and reporting.
  • To provide payment services for our users.
  • To provide marketing and marketing optimization services.
  1. HOW WE KEEP PERSONAL DATA SECURE

While we take all necessary and reasonable steps to keep your information secure, no security system is impenetrable and, due to the inherent nature of the internet, we cannot guarantee that information, during transmission through the internet or while stored on our systems or otherwise, will be absolutely safe from unauthorized access by others. Your payments are handled over an encrypted connection or via a secure third-party data processor. Access to personal data on our databases is subject to reasonable technical safeguards and is restricted to authorized staff on a strict need-to-know basis. Further, we require our external service providers with access to personal data to sign data processing agreements that require them to take the necessary and reasonable steps to protect the personal data provided to them.

  1. STORAGE TIME

We will only store your personal data as long as necessary to fulfill the purposes for which they were collected or – where the law provides for longer retention periods – for the duration of the retention period required by law. After that, your personal data will be deleted.

  1. WEB ANALYSES SERVICES, COOKIES, AND OTHER TECHNOLOGIES

8.1 We want to provide you with the optimal and meaningful user experience. Therefore, we use cookies and other technologies on the Ultrabasic and within our services (a) in order to better understand how our users use the Ultrabasic and our services; (b) for the optimization of the Ultrabasic and our services; (c) in order to provide and maintain, to the extent possible and reasonable, a smoothly and accurately functioning Ultrabasic; as well as (d) for marketing purposes and market research.

Cookies and other technologies help us in many ways to make your visit to the Ultrabasic more enjoyable and meaningful.

Cookies are text information files that our web server sends to and places on your computer when you visit the Ultrabasic. Most browsers accept cookies automatically but can be configured in their settings not to accept cookies or to indicate when a cookie is being sent. For more information please check the help menu of your browser. Some or all of our cookies may be disabled or deleted later. You can either disable our cookies via the browser settings or via the opt-out possibilities. Please note that you do not have to accept our cookies in order to use the Ultrabasic. However, if you opt out of the cookie function, some areas and functions of the Ultrabasic may be disabled.

8.2 We use the following types of cookies on the Ultrabasic for the following purposes:

(a) Technical cookies

Cookies that allow the navigation through the Ultrabasic and the use of different options or services that exist in it, such as allowing the communication of data, identifying your user account, accessing restricted access Ultrabasic areas, storing products from orders, completing the purchase process of an order or storing content for the broadcast of videos and sound and share content.

This processing is necessary for the performance of our contract.

(b) Customization cookies

Cookies that allow the access to the Ultrabasic with some general predetermined characteristics according to several criteria out of the user’s device, such as the language, the web browser, the regional settings etc.

This processing is necessary for the performance of our contract.

(c) Advertising cookies

Cookies that allow Ultrabasic to analyze and manage the information related to the advertisements displayed to each user on the Ultrabasic. Those cookies allow managing, in the most efficient way, the advertising spaces of the Ultrabasic pursuant to different information such as the edited content or the frequency in which such advertisements are displayed.

This processing is necessary for the purpose of our legitimate interests. Our legitimate interests are to provide a user-friendly and meaningful Ultrabasic which fulfills your expectations and needs as well as our commercial interests.

(d) Conduct or behavior advertising cookies

These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile in order to display different advertisements based on such profiling process.

It is also possible that by visiting a website or by opening an e-mail where an advertisement or promotion of our services is displayed, a cookie will be installed in your browser that will be useful to show to the user some other advertisements related to the searches that it has carried out, to develop control of our advertising in connection, for example, with the number of times each advertisement is displayed, where or at what time it is displayed etc.

This processing is necessary for the purpose of our legitimate interests. Our legitimate interests are to provide a user-friendly and meaningful Ultrabasic which fulfills your expectations and needs as well as our commercial interests.

(e) Third-party analytics cookies

Together with our server logs and other web analysis programs, analytical cookies enable Ultrabasic to ascertain the total number of users visiting the website and the most popular areas. Thanks to them, Ultrabasic can obtain information to improve browsing and offer a better service to users.

This processing is necessary for the purpose of our legitimate interests. Our legitimate interests are to provide a user-friendly and meaningful Ultrabasic which fulfills your expectations and needs as well as our commercial interests.

(f) Third-party social networks cookies

If you interact with the content of the Ultrabasic, third-party cookies may also be installed (for example, by clicking on social media buttons or viewing videos housed on other websites). Third-party cookies are those established by a domain different from the Ultrabasic and subject to the relevant social network’s policies.

This processing is necessary for the purpose of our legitimate interests. Our legitimate interests are to provide a user-friendly and meaningful Ultrabasic which fulfills your expectations and needs as well as our commercial interests.

  1. YOUR RIGHTS UNDER DATA PROTECTION LEGISLATION

In particular, but without limitation, the following rights are vested in you by applicable data protection law:

(a) The right of access, rectification, erasure, and restriction of processing: You have the right to obtain at any time access to your personal data stored by us. If we process or use your personal data, we shall endeavor to ensure by implementing suitable measures that your personal data is accurate and up-to-date for the purposes for which they were collected. If your personal data is inaccurate or incomplete, you have the right to obtain the rectification of such personal data. Furthermore, you may have the right to obtain the erasure or restriction of processing of your personal data, for example, if no legitimate business purpose exists anymore for the data processing under this privacy policy or applicable law and the further storage is not necessary under statutory storage obligations.

Your user account essentially shows the personal data you have stored with us. You may view, change and/or erase the data as needed. Furthermore, to obtain access to or the rectification, erasure or restriction of processing of your personal data you may at any time contact us.

(b) Right to data portability: You may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to transmit this data to another controller. To exercise this right you may at any time contact us.

(c) Right to object: You may have the right to object, on grounds relating to your particular situation, to the processing of your personal data. To exercise this right you may at any time contact us.

(d) Right to withdraw your consent: If you have given your consent to the collection or processing of your personal data, you have the right to withdraw your consent at any time on a prospective basis without affecting the lawfulness of processing based on the consent before its withdrawal. You may also object to use of your personal data for purposes of market research and public opinion polling as well as advertising and unsubscribe from our newsletter. To exercise any of these rights you may at any time contact us.

  1. COMPLAINTS

If you have any questions, concerns or complaints relating to this privacy policy or Ultrabasic’s privacy/data protection practices, you are welcome to contact us.

The relevant supervisory authority for the making of complaints depends on your location:

  • in the United States, you can contact the Federal Trade Commission and lodge a complaint through the process set out at www.ftccomplaintassistant.gov
  • in the European Union, you can complain to the supervisory authority of the Member State where you reside, where you work, or where you believe a GDPR infringement occurred
  • in Australia, you can complain to the Office of the Australian Information Commissioner – see here: https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint
  • in the UK you have the right to lodge a complaint with the UK Information Commissioner’s Office which you can contact under https://ico.org.uk/global/contact-us/.
  1. CHANGES

Ultrabasic reserves the right to change this privacy policy from time to time in compliance with the legal requirements, for example, to be compliant with new laws or to add new services.

Thank you for your interest in the Ultrabasic Ultrabasic www.ultrabasic.com. We respect your privacy and will collect and process your personal data in compliance with the applicable legal requirements at all times. We will never rent or sell your personal data for marketing or other purposes.